Whilst we have done our best to photograph and depict all of our products accurately, colours will vary from monitor to monitor. As a result we cannot guarantee that your monitor's display will show a true representation of the colours of all of our products. We highly recommend taking advantage of our Free sample service HERE
If you change your mind and want to cancel your order please let us know as soon as possible by emailing firstname.lastname@example.org. If you notify us and request a cancellation before your order is shipped we will gladly process a full refund. If you request to cancel your order after it has been dispatched we will be unable to process a refund until the item(s) has been returned to us. Once returned to us we will process a refund for the cost of the item(s), but we will not be able to refund the postage and packaging costs paid.
THIS DOES NOT APPLY TO BESPOKE ORDERS. THESE ARE CUSTOM MADE TO ORDER IN NON-STANDARD MATERIALS, AND AS SUCH, ARE STRICTLY NON-RETURNABLE. AS PER UK GOVERNMENT DISTANCE SALES REGULATIONS, THESE TYPES OF CUSTOM MADE ITEMS ARE SUPPLIED AS PART OF A CONTRACT WITH NO RIGHT TO CANCEL - YOUR STATUTORY RIGHTS ARE UNAFFECTED. MORE INFORMATION IS AVAILABLE HERE
Trade Customers - Trade orders are classified as business transactions. Therefore, we are unable to accept returns on these items. Orders placed with a business credit/debit card or under a business name will be deemed as trade orders.
In the unlikely event that an item arrives damaged, please notify us within 5 days of delivery. (Claims for damage will not be accepted beyond this time.) In most cases we will be able to send out a replacement right away, however in some rare cases it may not be possible to supply an exact replacement, in which case a refund or exchange will be offered.
Resending returned items
If delivery of your order has been attempted unsuccessfully the package should be held at a local post office or collection centre. If not collected within a set time the package/s will be returned to us, this is usually after 14 days. We are happy to resend packages which have been returned to us, however we ask the customer to pay the additional postage incurred in resending the package. For more information about Royal Mail please visit their website at www.royalmail.com.
Security and Privacy
If you sign up to our mailing list we will email you from time to time, only when new products are released. Should you wish to be removed from the mailing list at any time please follow the ‘unsubscribe’ link at the bottom of our newsletters or email us directly at email@example.com. Our database only holds your email address and will store no other personal details. We will never disclose your email address to any other individual or company.
All images, designs & content shown on quirkuk.com are Copyright of Quirk Limited. Images, designs or content must not be reproduced, modified or otherwise, without written permission from Quirk Limited. In addition, all intellectual property in our products, designs and content of this website are the property of Quirk Limited. Any infringement of these rights will be pursued.
Quirk Limited - Henleys Business Park, Manor Road, Abbotskerswell, Newton Abbot, Devon, TQ12 5NF
Registered in England & Wales - Company number: 07990806
VAT Registration Number: 176093001